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Price Match Terms & Conditions 

At Knicker Locker we pride ourselves in bringing you a selection of carefully sourced products of the highest quality and best possible price with great customer service. In the unlikely event of finding another retailer that offers the same product at a better price, we will always endeavour to match it. 

All you need to do is send us an email at customerservices@knickerlocker.com with the product details including name, price and delivery cost and the link to buy it online along with your contact details and delivery address. Our customer services team will verify the details and do their best to price match as long as it adheres to our T&C's below. 

  • We only price match on identical products on our website. All additional services including delivery and timescales must also be the same.
  • The product must be in stock and ready to dispatch once sold on both our website and competitors. 
  • The price match is only available at the time of order and cannot be applied retrospectively. 
  • Our price match cannot be used in conjunction with any other promotion, discount code or voucher code at Knicker Locker. 
  • Our price match excludes site-wide promotions, sales and discount/voucher codes by competitors.
  • We only price match competitors that are in a similar trade to us and offer delivery timescales and customer services in line with our own offering.
  • We cannot price match with market places including Amazon and Ebay, auction sites, private sellers factory shops, outlets and retail businesses that are closing down or in administration.
  • It is at our discretion to decline a price match request at any time.
  • We reserve the right to withdraw, change or decline a price match offer at any time where T&Cs have not been adhered to.

 

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